Welcome to the WAGNER world!

With more than 1,600 employees at 16 locations and in 13 countries we are one of the market-leading manufacturers of innovative coating technology. We bring colour, protection and functions to surfaces. Our customers are industrial enterprises, crafts enterprises and do-it-yourselfers. The enthusiasm for perfect surfaces unites us. We are not simply looking for employees. We are looking for people who share our enthusiasm.

Business Process Manager

Plymouth, MN, US, 55447


Title: Business Process Manager


Reports to: America’s President

Scope: Lead local and global business teams through the process of identifying, standardizing and documenting best in class business processes to deliver value to Wagner’s customers and stakeholders.




  • Work with senior leadership team to develop the overall process improvement strategy for the business.  Identify issues that cause sub-par customer satisfaction, poor quality or higher costs.
  • Manage multiple change mangement projects, connecting the dots and creating a big picture for global leadership team
  • Work to define, execute and report on KPI’s from the organization down to individual business processes.
  • Lead cross functional business teams through current state process documentation.
  • Gather and analyze current state gaps, identify opportunities for improvements and globalization opportunities.
  • Build an enterprise operating system
  • Develop proposals for organizational changes based on recommendations for process changes
  • Oversee and facilitate the standardization of templates, documentation, and training.
  • Develop and lead cross departmental teams to provide comprehensive, world-class solutions to identified business issues
  • Enable and support global colleagues and key users to lead their own change projects
  • Leverage the SAP ERP system to its fullest extent, automating where possible
  • Live our values of Customer Centric, Cooperative, Progressive, Accountable, and Open



Education and Experience:



  • Bachelor’s Degree required with an MBA an advantage




  • 5-7 years of large ERP enterprise project management experience
  • Prior experience in a manufacturing environment required
  • Lean/Six Sigma Enterprise deployment experience
  • Experience as a key user or other business process owner with an ERP implementation highly preferred (ideally SAP)
  • Previous experience working in a matrixed, global environment with all levels of leadership
  • Prior experience working with a Quality Systems or Operating Systems also desired
  • Experience leading and working cross-functionally and developing relationships between departments and increasing collaboration and accountability
  • PMP certification a plus


Knowledge, Skills, & Abilities:

  • Highly skilled in business process analysis and design
  • Strong communication and interpersonal skills in international environments with the ability to lead, influence and motivate people without the advantages of formal reporting lines
  • Willingness to challenge traditional boundaries, eliminate barriers and overcome “the way we’ve always done it.”
  • Strong project management and change management skills.
  • Good understanding of SAP standard processes required
  • Sound understanding and knowledge about process management, related systems and interdependencies
  • KPI driven and fact based
  • Motivation and energy to inspire people to deliver projects on time and within the budget
  • Proven success as organized and logical thinker with the ability to prioritize and sort complex issues and drive to a root cause

Nearest Major Market: Minneapolis